Privacy Policy

1. Introduction

RankPilotAI ("we", "our", or "us") provides AI-powered marketing, local SEO, Google Business Profile optimization, and social media management services.

This policy applies to our website, applications, services, and communications.

2. Information We Collect

Depending on how you use our services, we may collect the following categories of information:

• Account information: Name, email address, password credentials, and account preferences.
• Business information: Business name, website, location, business profile details, and marketing preferences.
• Social media information: Information from social media accounts you voluntarily connect to RankPilotAI.
• Usage information: Pages visited, features used, browser type, device information, and diagnostic data.
• Payment information: Subscription plan, billing status, and transaction references processed through payment providers.
• Communication information: Information you provide when contacting our support team or submitting feedback.

3. How We Use Your Information

We may use collected information to:

• Create and manage your account.
• Provide AI-powered marketing and SEO services.
• Connect and manage authorized social media accounts.
• Generate marketing content, reports, and analytics.
• Process subscriptions and manage billing.
• Improve the performance, reliability, and security of our services.
• Respond to support requests and communicate service updates.
• Prevent fraud, abuse, and unauthorized access.

4. Social Media Account Connections

RankPilotAI may allow you to connect third-party platforms such as Google Business Profile, Facebook, Instagram, TikTok, LinkedIn, and X.

When you connect an account, we may access information and permissions that you authorize through the relevant platform.

We use this access only to provide the features you request, such as publishing content, managing reviews, viewing analytics, or scheduling posts.

You can revoke access through the connected platform or through RankPilotAI where account disconnection is supported.

Third-party platforms have their own privacy policies and terms of service. We do not control their independent data practices.

5. AI-Powered Services

RankPilotAI uses artificial intelligence to assist with marketing content generation, SEO recommendations, review replies, analytics, and other features.

Information submitted to AI-powered features may be processed by third-party AI service providers to generate requested outputs.

We do not claim that AI-generated content is always accurate or suitable for every purpose. Users should review generated content before publishing it.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, and understand service usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Sharing of Information

We do not sell your personal information. We may share information with:

• Hosting and infrastructure providers.
• Payment processing providers.
• AI service providers.
• Social media platforms you connect.
• Analytics and technical service providers.
• Legal authorities where disclosure is required by applicable law.

Service providers are permitted to process information as necessary to provide their services, subject to applicable contractual and legal obligations.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, and destruction.

However, no online service or electronic storage system can guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to provide our services, maintain your account, fulfill contractual obligations, resolve disputes, and comply with applicable laws.

When information is no longer required, we may delete or anonymize it, subject to applicable legal retention requirements.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Request information about how your data is processed.
• Disconnect third-party accounts.

To exercise these rights, contact us using the contact details provided below.

11. Children's Privacy

Our services are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Third-Party Services

Our services may contain links to third-party websites or integrations. These services operate independently and have their own privacy policies.

We encourage users to review the privacy policies of any third-party service they use.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Updates will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: RankPilotAI

Email: privacy@rankpilotai.com

Website: https://rankpilotai.com